Frequently Asked Questions

Product

1. What are layered paper art pieces?
Layered paper art is made by stacking precisely cut layers of paper to create depth, texture, and dimension.

2. Are the cards handmade?
Yes! Every card is assembled by hand, which means no two are exactly alike.

3. Do you offer custom designs or personalized messages?
Absolutely — you can request custom colors, names, quotes, or other specialized text. Please message us for these services. Note: Not all products or designs can accommodate requests beyond color palette.

4. What sizes are available for framed art pieces?
We offer several standard sizes (8x8, 10x10, 12x12, 8x10, 11x14), and custom sizing may be available upon request.

5. Are the frames included?
Yes, framed pieces include the frame and mat board or shadowbox, arriving to you ready to hang. The 12x12" and 10x10" frames come with a back stand, which will allow the option for placing on a desk or shelf, etc.

6. What materials do you use?
We use quality, acid-free, solid core card stocks and other specialty papers (glitter, textured, etc), water-based and spray adhesives. Additionally, all framed art pieces are bound with linen tape.

7. How do I care for my paper art?
Keep it away from direct sunlight and moisture to preserve the colors and prevent warping, including any extremely humid areas.

Orders & Shipping

8. How long does it take to process and ship my order?
Processing typically takes 1-3 business days for ready-made items, and up to 1 week for custom orders or material sourcing.

10. Where do you ship?
We currently ship within the USA and international shipping options are available upon request.

11. How is the artwork packaged?
All items are insured and carefully packed with protective materials to prevent bending or damage in transit.

Returns & Other

12. What is your return policy?
We accept returns on non-custom items within 14 days of delivery. Custom or personalized pieces are non-refundable unless damaged.

13. What if my item arrives damaged?
Please contact us within 3 days with photos of the damage — we’ll replace or refund your item. This is done on a case-by-case basis and does not include shipping charges.

15. Can I see your work in person?
You can find us at local art fairs, markets, and located in Huntsville the Tennessee Valley area. Please visit the Market page for any upcoming in-person markets.